This panel explores how viewer habits are changing, the extent to which consumers are viewing OTT to supplement pay-TV, and the implications for business models and customer service strategies.

The panel is moderated by of David Lowen, Honorary Secretary, Royal Television Society

Panelists: Bhavesh Vaghela, CMO, PayWizard

Jan Lindquist, Senior Product Engineer, VisualOn

Steve Langdon, Director of Strategic Media Consulting, Ooyala.