Engagement with public service media (PSM) linear and video on demand services has fallen by 15% in Europe’s largest markets over the past six years, according to Ampere Analysis consumer research.

Ampere said that the fall in engagement has been particularly prominent among younger age groups.


Ampere found engagement with public service media (lineor or video on-demand) have fallen by 15%

In a report titled ‘What next for European Public Broadcasters?’, Ampere noted that policy responses to changing audience patterns have seen public funding either plateau or fall, and this has limited the ability of PSM groups to respond to competitive pressures.

The company said that the adoption of PSM VoD services has been notably strong among consumers in the UK and Italy, markets where the BBC and RAI have expanded their VoD platforms.

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However, Ampere said that PSM face a difficult challenge in striking a balance between serving their traditional audience bases, attracting new viewers, and addressing the needs and interests of minority groups, while at the same time dealing with funding constraints caused by declining public TV revenue, budget cuts and austerity measures. These factors, combined with intense competition from digital platforms, have limited PSM groups’ ability to invest in their own VoD services and programming.

Ampere stressed that public service media remains key to a healthy European production market. Europe’s leading six PSM (ARD, ZDF, BBC, France Televisions, RTVE, and RAI) account for 40% of TV shows ordered in Europe’s largest five markets. This equates to one-third of all European original content spend.

Ampere said that there are a number of ways that policymakers can support public service media.

The main one is by bolstering public service funding in the short term will allow PSM to adapt and invest in the necessary range of high-quality content and accelerate their digital plans.

Other options put forward by Ampere include:

  • Secure multi-year funding: Adopting funding models prioritising financial stability and independence from commercial pressures can empower PSM to invest in high-quality, distinctive programming while maximising public value.
  • Guarantee prominence: European regulators have proposed legislation to guarantee PSM prominence on major TV services and new digital platforms safeguarding their role and influence by enhancing discoverability.
  • Partnership flexibility: Enabling and encouraging PSM to foster ambitious strategic partnerships with commercial players and other PSM could drive innovation and extend audience reach and impact.

Neil Anderson, Report Co-Author and Senior Analyst at Ampere Analysis said: “The European broadcast industry is undergoing a rapid transformation, driven by a significant shift in viewing habits. Today’s audiences expect immediate access to a vast array of content, tailored to their individual preferences, setting higher expectations for broadcasters. To gain and retain viewer attention, broadcasters must invest in production capabilities, diverse programming, and digital platforms.

“However, success in the PSM sector has traditionally been measured solely by audience share, leading to decisions that prioritise programming based on TV ratings. This narrow focus on ratings overlooks other crucial aspects that define the relevance and impact of PSM. These include its role in promoting cultural diversity and providing vital support to Europe’s TV production sector.”

Cyrine Amor, Report Co-Author and Senior Analyst at Ampere Analysis concluded: “Policy-makers hold the key to shaping the future of public service media, and they need to be aligned with the changing dynamics of the industry to ensure the long-term survival and continued relevance of PSM in Europe’s TV landscape.”

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