Interra Systems and Skyline Communications have announced a partnership to improve quality of service (QoS) and quality of experience (QoE) for linear and nonlinear OTT channels.

The integration between Interra Systems’ ORION-OTT system and Skyline Communications’ DataMiner network management and orchestration (NMS/OSS) platform is designed to give broadcasters and OTT service providers a single, automated, end-to-end solution to efficiently manage OTT content workflow orchestration and quality alerts.  

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Soenens: “The OTT supply and delivery chain is much more dynamic” 

Anupama Anantharaman, vice president of product management at Interra Systems, said: “Audio and video errors can occur at any point in video streaming workflows, from transcoding to the final delivery. When the quality of video streaming goes down, it negatively impacts the quality of experience and increases the risk of losing customers.  

“Our joint solution with Skyline Communications’ DataMiner NMS/OSS platform will allow service providers to have a single pane of glass through which to monitor and manage the quality of all linear and OTT channels,” she continued. “Throughout the entire delivery chain, channels can be monitored, with dynamic orchestration of probes on premises, in the cloud, or in a hybrid setup.” 

Using the solution’s probe assignment capability, OTT service providers are said to be able to automatically associate probes to new services and ensure efficient resource utilisation. By performing in-depth monitoring of active services, the joint solution is designed to allow OTT service providers to avoid false positive alarms.  

Steven Soenens, vice president of product marketing at Skyline Communications, said: “The OTT supply and delivery chain is much more dynamic than in any other media delivery ecosystem. Content providers, broadcasters, and service providers need far-reaching automation of the media data, control, and monitoring planes all in one. For every channel change, the monitoring system has to be automatically reprovisioned to the new situation. 

“Pairing our world-class DataMiner platform with Interra Systems’ industry-leading ORION-OTT system ensures effective and efficient OTT monitoring that is always in sync with the actual programme lineup, even for occasional-use OTT services,” he added.