Claimed to make it easier than ever before to find the root cause of a problem in complex delivery chains, Agama 360 Analytics is on show at IBC.
With what the company describes as “fine-grained and high quality service performance data from active and passive probes”, as well as real-time subscriber telemetry, the Agama platform is claimed to provide a complete view of service performance and customer experience end-to-end. The company believes this provides superior results compared to fragmented and siloed analytics solutions based on limited metrics.
Johan Görsjö, director of product management at Agama Technologies, said: “We are proud to showcase Agama 360 Analytics with its unique visualisation and analytics capabilities enabling a deepened customer understanding. Providing customer experience and service performance insights is in our DNA, and in today’s fast-moving video market it is more crucial than ever to get the right insights at the right time to be able to exceed customer expectations.”
Within Agama 360 Analytics, every stream flow is correlated and visualised across the head-end, CDN, ISP and subscriber devices, directly pinpointing where in the complex chain issues are occurring, which Agama says drives operational excellence and efficiency.
Agama Technologies is exhibiting at IBC2019 on Stand 5.B72.