Netherlands-based telco VodafoneZiggo has deployed EPG Correction Distillery from Media Distillery to improve the user experience for its nearly four million video subscribers.

EPG Correction Distillery was rolled out on the service’s 40 most popular TV channels during the first quarter of 2023. The aim is to ensure viewers are secured from missing the start or end of their favourite programmes and can enjoy a more harmonious viewing experience that is similar to OTT experiences.


VodafoneZiggo has deployed EPG Correction Distillery to improve user experience

Leo-Geert van den Berg, director fixed network at VodafoneZiggo, said: “We always aim to deliver the best possible service, and provide innovative and engaging video experiences to our customers. EPG inaccuracy is one of the most reported complaints from our viewers, and Media Distillery solves this issue. We are excited about the cooperation and look forward to further innovating together in the future.”

EPG Correction Distillery is fully integrated into Liberty Global’s next-generation Horizon 4 technology platform. This multi-year agreement with VodafoneZiggo is the latest rollout under the framework partnership between Liberty Global and Media Distillery, established in June 2022.

Chris van der Linden, director of entertainment platforms at Liberty Global, said: “Media Distillery’s technology is a great example of how the latest innovations in AI can improve TV viewing experiences and increase customers’ satisfaction with our entertainment platform. With our most recent deployment at VodafoneZiggo, we continue to leverage and expand our partnership with Media Distillery.”

Last year, it was announced that Switzerland’s largest private telecommunications company Sunrise, a wholly owned subsidiary of Liberty Global, implemented Media Distillery’s technology. Telenet, Belgium’s largest provider of cable broadband services, has been relying on Media Distillery technology since 2018. Liberty Global is the majority shareholder in Telenet.